Drivers who claim they bought contaminated fuel at a Spring Branch Circle K say they’re still waiting for answers as repair bills mount.
HOUSTON — A week after KHOU 11 first reported complaints about alleged contaminated gasoline at a Circle K in Spring Branch, some drivers say they are still dealing with the fallout — and for one man, the consequences have gone far beyond vehicle repairs.
Jack Tillett’s SUV now sits disabled at a friend’s repair shop after he says he filled up at the Circle K on Long Point Road earlier this month. Tillett, who drives for Uber, said losing his vehicle has also meant losing his income.
“I can’t work. I’m completely unemployed because I drive Uber,” Tillett said.
He said the financial strain has snowballed, forcing him to move out of the extended-stay hotel where he had been living.
Tillett is among several drivers who claim water-contaminated gasoline damaged their vehicles after fueling up at the station. In KHOU 11’s initial report, multiple customers reported engine problems shortly after leaving the Circle K at 7230 Long Point Road. One employee told KHOU 11 that four to six customers had complained and that water was found in the station’s fuel system. The employee said the affected fuel was removed and the issue was corrected.
On Monday, customers were seen fueling up at the station without any apparent issues. A clerk told KHOU 11 that state regulators had inspected the fuel and cleared the station to resume selling gasoline.
Still, some drivers remain frustrated.
James Gill, who also reported vehicle damage, was able to get his truck repaired but said he is still uncertain whether he will be reimbursed.
Experts recommend that drivers who suspect contaminated fuel document all repair costs, towing expenses and fuel receipts. If possible, they should preserve a fuel sample and file a complaint with the Texas Department of Licensing and Regulation, which oversees fuel quality complaints.
Last week, the station said it was working with its corporate office regarding possible reimbursement for affected customers. KHOU 11 has reached out to Circle K’s corporate office and the Texas Department of Licensing and Regulation for additional information but has not received a response as of Monday.
For Tillett, the wait continues.
Without a working vehicle, he said he is relying on friends for transportation and housing while trying to get back on his feet.
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